FAQs
Our premium apparel range can all be branded with venue logo.
To place an order for our personalised products, click on the brand and select the item you would like to purchase. You will then be prompted to upload your venue logo. Once you have uploaded your venue logo, select the size you prefer, and proceed to the checkout to complete your purchase.
Minimum quantity of 20 is required for each order. For order of 100 units or more please contact customerservice@lionvenueapparel.com for special pricing.
We offer a wide range of sizes to accommodate different body types and preferences. Our apparel items are available in sizes ranging from Women's 8-16 to Men's S - 2XL depending on the product. Please refer to our size chart or product description for more information on specific measurements.
To keep your apparel items looking its best, we recommend following the care instructions provided. In general, we recommend machine washing your items in cold water and tumble drying on low heat. Avoid using bleach or harsh detergents, and iron on low heat if necessary.
Due to our products being customised, we do not accept returns unless items are faulty. If this is the case, please contact our customer support within 14 days of receiving your order. We will provide instructions on how to return the item for exchange.
Unfortunately a sample is unavailable for this process.
An art proof is not available as part of the order process, once an order is confirmed it will begin production straight away. If an art approval is required by the venue, the live view function is saveable once a logo has been uploaded.
If you have made an error in your order please contact customerservice@lionvenueapparel.com as soon as possible.
If a different colour logo is required, please contact customerservice@lionvenueapparel.com before your order is placed so our team can assist you with any logo adjustments.
If you do not have an EPS or vector version of the logo, please contact customerservice@lionvenueapparel.com before your order is placed so our team can assist you with any logo adjustments.
Each order can only be sent to a single venue. If multiple venue logos are required, each order must be processed separately.
Orders will typically take anywhere up to 3 weeks for delivery.
Order under the MOQ may be allowed on special request. For any queries please contact customerservice@lionvenueapparel.com.